System Map
How every tool, platform, and automation connects across The Creative Hotline
Last updated: March 20, 2026
Who Does What
Clear ownership of every part of the system between Jake and Megha.
Jake Goble
Tech / Systems / Automation / AI Ops
Owns & Operates
- n8n workflows (9+ automations)
- Twilio / SMS / WhatsApp configuration
- SendGrid email delivery infrastructure
- Notion databases (Payments, Intake, Messaging, CRM)
- Monday.com board management & automation sync
- Fireflies API + transcript pipeline
- Tally form configuration & branding
- Webflow site publishing & technical SEO
- Stripe products, pricing, coupons
- Claude AI orchestration (Cowork, scheduled tasks, skills)
- Command Center dashboard
- DNS / domain management (GoDaddy)
Megha Kraft
Creative Direction / Workshop Delivery / Brand Strategy
Owns & Operates
- Workshop delivery (3 calls/day, 45 min each)
- Workshop prep templates (6 HTML templates + 2 tools)
- Creative direction & brand voice (Frankie persona)
- Content strategy & creation (Instagram, brand posts)
- Client relationship & creative consulting
- Monday.com content idea bank
- Instagram accounts (@creative.hotline, @soscreativehotline)
- Meta Business Suite / ad creative
- Claude AI (her own instance — CH brain)
- Google Drive master folder (templates, brand assets)
- Tropical Trash brand (separate)
The Client Journey
Every touchpoint from first discovery to post-workshop follow-up, showing which systems handle each step.
Discovery
Client finds Creative Hotline through social media, ads, or word of mouth
SMS / Text Lead
Client texts SOS-IDEA and gets auto-routed into the system
Booking
Client books a 45-min workshop call and pays $499 via Stripe
Intake
Client fills out a 15-question form — Claude AI analyzes it and creates an action plan
Night Before
Automated Frankie email preps the client for tomorrow’s workshop call
Workshop Call
Megha delivers the live workshop — Fireflies records and transcribes everything
Post-Call Automation
Transcript gets pulled, Claude generates a deliverable, both Jake and Megha get notified
Follow-Up Engine
Automated 90-day nurture sequence — SMS, action plans, Frankie check-ins, NPS survey
All Systems \u2014 Status & Connections
Every tool in the stack, its current status, what it connects to, and what needs attention.
Notion (Jake's workspace)
LiveCentral database & documentation hub
Key DBs: Payments, Intake, Messaging Contacts, Client CRM, Session Dashboard
Pages: CH HQ, System State, Scope of Work, Workshop Build Specs, Follow-Up Engine
Owner: Jake
Connected to
n8n (creativehotline.app.n8n.cloud)
LiveAutomation engine \u2014 connects everything, runs all workflows
Active workflows: Inbound SMS, CRM Sync, SMS Drip, SMS Broadcast, Email Campaign, Follow-Up 1-4, Follow-Up 5-10, Fireflies Pipeline
Credentials: SendGrid, Twilio, Notion, SMTP, Anthropic, Stripe, Header Auth
Owner: Jake
Connected to
Stripe
LivePayment processing \u2014 workshop purchases, future product sales
Products: Workshop call ($499)
Coupons: FRIEND100 ($100 off), FRIENDPRICE ($200 off), HOTLINEFAM ($200 off)
Webhook: Fires to n8n on payment → creates Notion Payments DB entry
Connected to
SendGrid
LiveTransactional + marketing email delivery
Domain auth: Verified (em6195.thecreativehotline.com)
Sender: hello@thecreativehotline.com — verified
Reputation: 100% | Emails sent: 0 (pre-launch)
Trial expires: May 15, 2026
Connected to
Twilio
PartialSMS/MMS messaging + future WhatsApp
Primary: +1 (413) 767-4332 (SOS-IDEA)
Spare: +1 (447) 244-4332 (BIG-IDEA) — not in use
A2P 10DLC: Campaign submitted March 16, status In progress
WhatsApp: WABA created but phone not linked to Twilio
Connected to
Calendly
LiveWorkshop booking \u2014 clients schedule their 45-min call
Event: Creative Hotline Call
URL: calendly.com/soscreativehotline/creative-hotline-call
Connected to
Fireflies.ai
LiveMeeting recording, transcription, AI summaries
Plan: PRO (jake@radanimal.co)
MCP: Connected to Cowork — pull transcripts, summaries, search
Pipeline: n8n transcript pipeline built & published
Connected to
Webflow (thecreativehotline.com)
PartialPublic-facing website \u2014 marketing, booking funnel entry point
Live pages: Home (password-protected), Contact, Privacy, Terms
Tracking: Meta Pixel, GA4, GTM, LinkedIn Insight all installed
Connected to
Tally (Intake Forms)
PartialClient intake form \u2014 collects business info, goals, budget, team size
Questions: 15 questions (Q1-Q9 original + Q10-Q15 from Megha)
Webhook: Fires to n8n → Claude analyzes → Notion Intake DB
Connected to
Primary marketing channel \u2014 brand presence, content, DM leads
Accounts: @creative.hotline (main), @soscreativehotline
Content: Megha creating via Claude → Monday idea bank
Connected to
Meta Business Suite
PartialAd management, business verification, WhatsApp Business Account
Business ID: 1127242149449917
WABA: Created but phone link incomplete
Meta Pixel: Installed on Webflow
Connected to
Monday.com
LiveProject management \u2014 tasks, timelines, content planning
Boards: Brand Launch Plan, TCH Action Plan, Creative Ad Strategy
Content: Megha stores ideas → scheduled Claude task pulls
Connected to
Google Drive (Megha's)
PendingTemplates, brand assets, handover docs
Coming: Master Workshop folder with 5 subfolders
Will connect to
ManyChat
LiveInstagram DM automation \u2014 auto-reply, lead capture
Status: Configured and connected to Instagram
Use case: Auto-respond DMs with booking link or FAQ
Connected to
Command Center
LiveReal-time ops dashboard \u2014 single source of truth
Stack: Next.js + Tailwind on Vercel
Data sources: Notion, Monday, Stripe, Fireflies, n8n, Meta, Calendly
Connected to